Reseller Partner Program

Reseller Pricing

One of the key benefits of being a Preferred Service Partner is receiving access to heavily discounted pricing on Gigenet’s services. In addition to getting free setup on everything, resellers obtain monthly recurring discounts of up to 20% off the retail website pricing. On top of that, Gigenet sends out special reseller-only deals that you can promote on your website as a special offer. This is great for keeping your offers “fresh” and promoting sales.

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We Are Part of Your Team

As a Preferred Service Partner, you will be assigned to a Partner Program Manager that will provide you with all of the tools you need to succeed in selling our products. Whether you need help writing a proposal or custom quote for your client, or need a technical engineer from our team to represent you in a meeting with your client to help you close the deal, we are here to help.
Premium Support

We understand that it is important for you to be able to provide fast resolutions to any support issues that your clients have. As their direct line of contact, you will provide all Level 1 technical support to your customers; however, any issues that you and your support team cannot resolve can be submitted to our support engineers for immediate assistance and resolution. Resellers receive automatic ticket escalation; your issues will be immediately escalated to “critical” status and our top engineers will review and respond, bypassing Gigenet’s own internal Level 1 team to ensure you have a resolution right away — to even the most complicated issues.
Requirements to join the Gigenet Partner Program

• Provide verifiable business contact information & website
• Provide first level technical support to your clients
• Provide billing and accounting support to your clients
• Responsible receiving & resolving all abuse complaints (SPAM, DMCA, etc.)
• Must be a Gigenet customer for at least 30 days with at least 5 servers at regular price

If you meet the above requirements, please complete the Reseller Partner Program Application Form and a sales professional will contact you with more information.

Please e-mail us at reseller@gigenet.com or contact sales at 1-800-561-2656 if you have any additional questions and/or concerns.
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