System Administration Time

Let GigeNET Help With Support

Included system administration time that is packaged with our Management Plans can be used toward support for our list of supported operating systems and software.

To create a support ticket, simply login to your client portal and click Support on the left-hand side. You can also send an email to support@gigenet.com from an authorized account contact and a ticket will be created automatically.

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Managed Service Plans

The supported software list is as follows:

Web Servers Database Servers DNS Servers Mail Serverss
Apache
MariaDB
BIND
Exim
LiteSpeed
MSSQL (basic support)
PowerDNS
Postfix
Nginx
MySQL
Qmail
Operating Systems Virtualization Web Hosting Control Panels Common Applications
CentOS
Citrix XenServer
cPanel/WHM
Alternative PHP Cache, APC chkrootkit
Debian
Kernel-based Virtual Machine, KVM
DirectAdmin
FreeBSD (basic support)
Microsoft Hyper-V
InterWorx
Ubuntu
OpenVZ
Webmin
Windows Server 2008
Proxmox VE
Windows Server 2012
Xen

Monitoring & Response

GigeNET’s Management Service Plans cover a wealth of hosting services under one roof. Check and see the services included with our Support Service Plans.

Supported Systems

Talk to an Engineer

GigeNET’s Engineers are always available to answer your questions, and have the technical knowledge to explain all the details.

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What About Backups?

Idera R1Soft backups allow you almost infinite control of your backups, meaning you always have your info just the way you need it.

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