Our customers choose us.

At its core, GigeNET is a customer-centric company. Our products and services are designed with customers in mind, so much so that we can develop solutions from scratch just for you.

Explore our services

Our customers choose us.

At its core, GigeNET is a customer-centric company. Our products and services are designed with customers in mind, so much so that we can develop solutions from scratch just for you.

Explore our services

Customers first.

One of the lowest customer turnover rates in the industry reflects our commitment to customer service excellence. Our internal goals and SLAs are built around supporting our customers as equal partners extending outside of the data center. We’ve provided clients with marketing and business advice, soundboards for developing ideas, DevOps help for fine-tuning environments, and we create new products that address our customers’ business goals.

More than customer-centric.

A transparent portal with access into your systems and proactive, round-the-clock support is the bare minimum our customers deserve. We’re pushing the expectations of customer-focused support to new heights. Our customers fuel every aspect of our business, from new products and features to innovative solutions to problems.

GigeNET provides IT infrastructure solutions for your business,
no matter how big or small.
With one of the lowest customer turnover rate in the industry, we’re fully committed to your success - ask any of our loyal clients.

reviews

See what our clients have to say

“The most important thing about working with web/internet services...is SERVICE. The staff at GigeNET, is the best. Easy to work with and talk to. They give you 110%. We have been working with them for over 10 years, and they have never let us down!”
Bob Kahn
“I'll be brief. I've been in the web hosting business since 1997 and used several Data Centers in these many years. GigeNET is the one I'll be staying with for as long as we both stay in business. Just a perfect company for our needs. Very reliable and with outstanding tech support, being this a key element.
Daniel Diez
"We have been with GigeNET for over 7 years now with 100+ servers and could not be happier! We have worked with many service providers since 1995 and GigeNET outshines them all, providing unmatched stability and uptime with quick, accurate (and friendly!) support. They are an essential part of our operation.
Jason M.
"I frankly don’t know much about virtual cloud machines or even why I have to have one. All I can say is that whenever I have a problem receiving or sending my email or changing around my web hosting arrangements, I call or email GigeNET support and within minutes-without fail-my problems are solved."
Paul Nemoy
"As a web agency owner, I am in charge of vendor selection. Over the years we have used ALL of the "go to" hosting companies out there. We left all of them for various issues ranging from poor network performance, uptime issues, endless email chain for support, poor support in general, etc. Once I discovered GigeNET I quickly realized you guys are different. Everything has been extremely top notch. The network, support, uptime, everything. If something critical happens I need a hosting company that I can simply call and immediately be on the phone with a support engineer that has the skillset to fix it. This is always the case. Most of all the other hosting companies we have worked with try their very best to pass blame off or simply figure out how not to help. Your support guys are the best. I always rave about you to my colleagues. We are customers for life!"
Peter Gerardi